Privacy Policy

Pool Service eXperts provides recurring inground pool maintenance in Greer, South Carolina and the surrounding Upstate area. This policy explains what information we collect through this website, how we use it, and the choices you have.

• · Information you give us. When you request a quote we collect your name, phone number, email address, service address or city, pool details, and anything you type into the message field.
• · Automatically collected information. Page visited, referring website, and advertising parameters such as Google Ads click identifiers (gclid) and UTM campaign tags.
• · Cookies and similar technologies. We and our advertising and analytics partners may use cookies to measure ad performance and understand how the site is used.

• · To respond to your quote request and provide pool service.
• · To contact you by phone, text, or email about your request or service.
• · To bill for services and keep customer records.
• · To measure the performance of our advertising and improve the website.
• · To comply with legal obligations and prevent fraud or abuse.

We do not sell your personal information. We share it only with service providers who help us run the business — for example our scheduling and billing software, email delivery provider, website host, and advertising and analytics platforms — and only as needed to perform those services. We may also disclose information when required by law.

We advertise through Google Ads and may use Google Analytics and similar tools. These services use cookies and device identifiers to measure conversions and show relevant ads. You can opt out of personalized Google advertising at Google Ads Settings and learn more at Google's partner sites policy.

If you provide your phone number, you agree we may call or text you about your quote request and scheduled service. Message and data rates may apply. Reply STOP to any text to stop receiving messages.

We keep quote requests and customer records for as long as needed to serve you and to meet legal, tax, and accounting requirements. We use reasonable administrative and technical safeguards to protect the information we hold, though no method of transmission or storage is completely secure.

You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Contact us by phone at (864) 884-8211 and we will respond within a reasonable time.

This website is intended for adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The revised version will be posted on this page with a new "last updated" date.

Pool Service eXperts
115 Conway Dr., Greer, SC 29650-1603
(864) 884-8211